M+MediBookBrightCare Health
Operational visibility

Service status

Training dashboard for L1 monitoring and incident communication.

Core patient journeys available

Notification service is marked degraded for the capstone troubleshooting scenario.

Authentication

Account access and password reset

Operational

Appointment Booking

Doctor search and slot booking

Operational

Online Consultation

Demo consultation lobby

Operational

Payment

Simulated payment only

Operational

Notification

Demo email/SMS event logging

Degraded

AI Chatbot

Rule-based guidance

Operational

Medical Reports

Demo report metadata

Operational

Demo incident history

Notification service: Intermittent email/SMS events are under problem investigation. L1 evidence should include timestamps, channel, recipient masking and correlation IDs.